SHIPPING POLICY
Introduction
Thank you for visiting and shopping at ADM, LDA. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time:
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Local Delivery: 3-5 business days
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Regional Delivery: 5-7 business days
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National Delivery: 7-10 business days
Delivery delays can occasionally occur.
Shipment To P.O. Boxes or APO/FPO Addresses
ADM, LDA ships to addresses within South Africa. We do not ship to P.O. Boxes or APO/FPO addresses.
International Shipping Policy
We currently do not ship outside South Africa.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, And Taxes
ADM, LDA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
ADM, LDA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
ADM, LDA
Phone: +27663880057
Email: sales@asdelmar.com